Terms and conditions of sale
These terms apply to private taxi transfers booked with The French Taxi (SAS), trading as Taxi Moutiers, between Moutiers station and the ski resorts. Making a booking means accepting them.
Article 1 – Booking
Bookings are made online in two stages: the Get my price calculator gives the fixed price of the journey, then the booking page collects your travel details. A booking may cover a one-way transfer or a return transfer.
The customer provides accurate and complete information: date, train number, resort and accommodation address, number of passengers, luggage and equipment, and any child seats required.
The booking is confirmed by email. The confirmation sets out the route, the date and the agreed price. Any special request must be made at the time of booking or by phone on +33 6 45 15 19 18.
Article 2 – Prices
Prices are fixed, stated in euros and calculated per vehicle, not per passenger. The price shown before booking is the price payable. It is worked out as follows:
the base price for each destination covers 1 to 3 passengers;
each passenger beyond the third adds €10, up to a maximum of 8 passengers per vehicle;
on winter Saturdays and Sundays, from early December to early May, a winter weekend surcharge applies and is included in the price shown;
outside winter, weekends are charged at the base price;
a return transfer booked in one go is charged at the price of each of its two journeys;
no night supplement applies: late-night journeys follow the base price.
Changing the number of passengers or the date may lead to the price being recalculated under these rules.
Article 3 – Payment
No deposit is taken at the time of booking. The customer pays the driver directly for each journey made.
The amount paid is the one confirmed by email, recalculated where necessary following a change requested by the customer in line with Article 2. No extra charge is made for slow traffic or for a detour forced by road conditions.
For a return transfer, each of the two journeys is paid to the driver who carries it out.
Article 4 – Pick-up and late trains
On the outbound journey, pick-up takes place at Moutiers-Salins-Brides-les-Bains station, where the driver meets the customer with a name sign. On the return journey, pick-up takes place at the accommodation given, at the time agreed with the customer according to their departing train.
The customer gives their train number when booking. The driver follows the train's actual arrival time and adjusts if it runs late. If the customer changes trains, they inform the company by phone or WhatsApp on +33 6 45 15 19 18, giving the new train number.
Waiting conditions beyond the train delay: your driver follows the actual arrival time of your train and waits for you. If the delay becomes so long that it puts the day's schedule at risk, we reserve the right to cancel the transfer or offer you another solution, and we will let you know as early as possible
Article 5 – Luggage, equipment and children
Transfers are made in Mercedes vans with a limit of 8 passengers. Skis, snowboards, suitcases and pushchairs are accepted. The customer states how many when booking, so that loading can be planned.
Child seats and boosters can be supplied at the customer's request. The customer specifies at the time of booking how many children need them and their ages.
The transfer is private: the vehicle carries only the passengers on the booking, with no stops for other customers. A larger number of passengers than declared may lead to the price being recalculated, within the limit of 8 seats.
Article 6 – Changes and cancellation
Any request to change a booking (date, train, number of passengers, accommodation address) or to cancel it should be sent to the company by phone or WhatsApp on +33 6 45 15 19 18, as early as possible before the transfer date.
Where a change is accepted, a new price is calculated under Article 2 if needed, and a new confirmation is sent by email.
Cancellation terms and any charges: you can cancel your booking by letting us know as early as possible by phone or WhatsApp on +33 6 45 15 19 18. For our part, we reserve the right to cancel a transfer when a very long train delay puts the schedule at risk; in that case, you are not charged anything
Publisher and full company details: see the website's legal notice.